General Terms and Conditions (GTC)

Section 1 – Scope & General Information

(1) These General Terms and Conditions (hereinafter referred to as "GTC") apply to all business relations, offers, deliveries, and services provided by Kayimex Ltd. Şti. (hereinafter referred to as "Seller") to its customers (hereinafter referred to as "Buyer").

(2) These GTC apply exclusively to entrepreneurs (B2B). Consumer transactions are not processed through this website.

(3) Any deviating, conflicting, or supplementary general terms and conditions of the Buyer shall only become part of the contract if and to the extent that the Seller has explicitly agreed to their validity in writing.

Section 2 – Conclusion of Contract & Website Content

(1) The presentation of products (e.g., table frames, furniture components, fittings, profiles) on the website does not constitute a legally binding offer, but rather a non-binding invitation to submit an inquiry (invitatio ad offerendum).

(2) The Buyer can submit a non-binding inquiry via the contact form or by email. The Seller will then generally send an individual, customized binding offer via email.

(3) A contract shall only be concluded when the Seller accepts the Buyer's order in writing (via email or post) by issuing an order confirmation or by dispatching the goods to the Buyer.

Section 3 – Prices, Terms of Payment & Customs Duties

(1) All prices are stated in Euros (EUR) or the currency explicitly designated in the offer, Ex Works (EXW Incoterms 2020, unless otherwise agreed), excluding packaging, transport, statutory value-added tax, and any applicable customs duties, fees, or other public charges associated with export transactions.

(2) The Buyer shall bear all costs for customs clearance as well as import duties and taxes applicable in the country of destination.

(3) Unless otherwise agreed in writing, payments must be made in advance (advance payment / bank transfer) or in accordance with the payment terms specified in the order confirmation without any deductions.

Section 4 – Delivery, Transfer of Risk & Transportation

(1) Delivery periods and dates are non-binding unless they have been explicitly agreed upon as binding in writing.

(2) Delivery shall be carried out Ex Works (EXW) from the facility at Germir Mah. 423 Sok. No: 30 D: 14, 38165 Melikgazi / Kayseri – Türkiye.

(3) The risk of accidental loss and accidental deterioration of the goods shall pass to the Buyer as soon as the goods are handed over to the forwarder, the carrier, or any other person or institution designated to execute the shipment.

Section 5 – Retention of Title

(1) The Seller retains ownership of the sold goods until full payment of all current and future claims arising from the ongoing business relationship has been received.

(2) The Buyer is authorized to resell the reserved goods in the ordinary course of business. However, the Buyer hereby assigns to the Seller all claims up to the final invoice amount that accrue to the Buyer from the resale against its customers or third parties.

Section 6 – Warranty (Liability for Defects) & Duty to Inspect

(1) The warranty period is 12 months from the date of delivery of the goods.

(2) The Buyer must inspect the delivered goods immediately upon receipt for quality and quantity deviations. Obvious defects must be reported to the Seller in writing within 7 working days of receipt of the goods; hidden defects must be reported within 7 working days of discovery. Otherwise, the goods shall be deemed approved and accepted.

(3) In the event of a justified notice of defect, the Seller shall, at its own option, remedy the defect by repair (rectification) or by delivering defect-free replacement goods.

Section 7 – Limitation of Liability

(1) The Seller shall be liable without limitation in cases of intent or gross negligence, for injury to life, body, or health, and in accordance with mandatory statutory provisions (such as product liability laws).

(2) In the event of a slightly negligent breach of essential contractual obligations (cardinal obligations), the Seller's liability shall be limited to the foreseeable damage typical for the contract. In all other cases of slight negligence, liability is completely excluded.

Section 8 – Applicable Law & Jurisdiction

(1) These GTC and the contractual relationship between the Seller and the Buyer shall be governed by the laws of the Republic of Turkey. Republik Türkei.

(2) The application of the United Nations Convention on Contracts for the International Sale of Goods (UN Sales Law / CISG) is explicitly excluded.

(3) The exclusive place of jurisdiction for all disputes arising out of or in connection with this contract shall be the registered office of the Seller in Kayseri, Turkey.

Section 9 – Severability Clause

Should individual provisions of this contract be or become invalid or unenforceable in whole or in part, this shall not affect the validity of the remaining provisions. In place of the invalid or unenforceable provision, the legally permissible regulation that comes closest to the economic purpose of the invalid or unenforceable provision shall be deemed agreed.

As of: June 2026